Refund Policy | Brooks Digital Group
60-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a full refund within 60 days of the original transaction date by contacting our support team.

1. How Refunds Are Processed

All purchases are processed by Digistore24. Refund requests are handled through Digistore24's refund system. When a refund is approved, it will be returned to the original payment method. Processing typically takes 5–10 business days after approval.

2. How to Request a Refund

  1. Email us at lek09092561@gmail.com with subject "Refund Request"
  2. Include your full name and the email address used at checkout
  3. Include your Digistore24 order ID or confirmation number
  4. Briefly describe the reason for your request (optional but helpful)

We will review your request and respond within 2 business days.

3. Eligibility Requirements

The request must be submitted within 60 days of the original purchase date, by the original purchaser, using the email address associated with the purchase. Requests submitted after 60 days will be declined.

4. Processing Timelines

Review PeriodUp to 2 business days
Digistore24 Processing3–5 business days
Credit to AccountUp to 10 business days
Total Estimate5–15 business days

5. Fraud Prevention

Brooks Digital Group reserves the right to decline refund requests that show evidence of abuse, including multiple refund requests from the same individual, evidence that product content was redistributed prior to the request, or chargebacks filed without prior contact.

6. Contact for Refund Inquiries

Brooks Digital Group — Customer Support

lek09092561@gmail.com · +1 435-555-1847

Monday – Friday, 9:00 AM – 5:00 PM ET

Please include your Digistore24 order ID in all correspondence.